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Phil - Benedict is saying what the church should be, which sadly I admit often doesn't reflect the reality. Nevertheless many churches are loving, supportive communities - there are countless stories of people being supported through difficult times in life. So, the church is not a "business, pure and simple" - and since I doubt you've ever been a part of one I don't think you're in a position to make such sweeping generalisations....but then again you are a bit of a WUM.