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Sorry Ed but in my experience the bus drivers are generally courteous - some are down right friendly. Occasionally one may come across as a little bit surly but is it really surprising? It must take a fair amount of skill and concentration to pilot one of those blatantly oversized vehicles around our little roads. Try doing it for 8 hours a day (or however long they work) with people moaning at you all the time - often for things outside their control - and then let me know if you feel like giving a cheery smile.