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Dave Jones How on earth do the other States Dept's go about changing the current approach, if they all had your attitude we would be in a far better place, in my opinion. It is not just in the States but in other areas of life, that you come across people who have just taken jobs up locally having come over from the UK try to change OUR way of thinking, rather than adapting to our way of life. This has always baffled me me, as this is why they came here in the first place! You keep running your Dept with the good old fashioned "common sense" approach Dave and hope it rubs off on other Dept's..............I won't hold my breath!