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No so long ago I received a request from Condor to complete an online customer survey. The whole thing was completely ridiculous. Ninety percent of all the questions they asked were about the food that is available on board. Nothing about timetables, routes, customer service, journey prices etc. All they asked was ‘Did I like the food on board; did I think it was reasonably priced; what type of food would I like to be available’. A rather frustrating and irrelevant survey for me considering I never purchase or eat food on board (because for me it increases the risk of sea sickness). They really need to learn to ask the right questions! What I would like are better timetables, in particular early morning boats to Saint Malo like Emmeraude used to provide, and mainly conventional ferries rather than ‘fast’ ferries on all routes. As others have already suggested, I think it is better to have a reliable service that takes five or six hours rather than a one or two hour service which gets cancelled at the slightest sign of bad weather.