Communication must improve – FSA
Friday 22nd February 2008, 2:30PM GMT.
THOUSANDS of islanders could be making costly mistakes because insurance companies are not transparent, according to the UK’s Financial Services Authority.
The FSA has said firms need to ‘significantly improve’ communication so customers can make informed decisions.
In Guernsey, Gower Group managing director Jeff Barnett said the criticism came as no surprise.
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