Wrongness starts from the very top

Friday 21st August 2009, 2:57PM BST.

In recent weeks, this newspaper has been critical of the Health and Social Services Department leadership for its approach to safeguarding public funds. In particular, its assertion that overspending next year by up to £8m. is acceptable is, at best, a lamentable misunderstanding of the island’s current financial situation.

But, as we report today, looking after public funds is not a priority for a department which appears as cavalier with islanders’ cash as it is the welfare of its own staff.

There are many aspects that are disturbing about this two-year suspension of a consultant: the treatment of an individual, the waste of money, the role and quality of management and its HR function, supervision of departmental behaviour… The list goes on.

More disturbing, however, is the HSSD’s inability to face up to its responsibilities and answer questions about the consequences of its decisions. Why has a highly trained and competent consultant been paid to do nothing for so long? Who believed that was an acceptable way to behave? What political input has there been? Who has been trying to resolve this clearly unsatisfactory situation?

By our calculations, HSSD has been haemorrhaging islanders’ money at a rate of £28,000 a month. Who sanctioned that as acceptable?

When this newspaper criticised HSSD last month, it provoked an extravagantly personal attack on its editor from the Health minister, its chief executive and the modern matron, who accused him of being insane.

While readers might consider the Guernsey Press’s version of sanity to be preferable to the department’s, its foam-flecked response is telling.

This is an organisation incapable of taking criticism and it has a culture of secrecy bordering on the paranoid. If it is confident of the fairness and correctness of its actions, why is it not prepared to be open about them?

The sad thing is that there is much to admire within HSSD, which has some excellent staff and managers providing some excellent services.

Yet it is what’s coming from the top that lets down the whole organisation.


  1. 1
    Stephen John

    “Yet it is what’s coming from the top that lets down the whole organisation”

    Agreed. Sums it all up.

    There is clearly something very sick about HSSD.

    Has the States the guts to tackle the problem? Don’t think so.

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  2. 2
    Arnald

    So let me understand this.
    You denigrate the Health Services because you couldn’t get passed the “Data Protection No Comment”?

    You accuse HSSD as being mostly “foam-flecked”.

    Man management issues aside, is there any proof that there is any evidence that HSSD is failing its remit to the public? Aren’t they allowed to state the case for money to keep on top of the rising demands?

    Having a go at politicians and questioning the unaccountability of the civil service is one thing, but making people believe that there are dark forces waiting to rob you blind if you so much as sneeze is quite another.

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  3. 3
    Ray

    IS THIS A FIRST ??????????

    Arnald has posted something that doesn’t include a tax fiddle accusation

    Apart from that I shall be wanting to know why , if one of my Vale Deputies does not ask the appropriate questions at the next States assembly.

    This is a disgrace and if there is any truth at all in this story heads should roll, whether they be Management or Political

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  4. 4
    kevin

    What are you guys getting excited about?
    The States and Civil Service are the same as any large firm. Those at the top are always in charge but never responsible. Nothing new here.

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