Wave says business as usual for Newtel clients

Wednesday 26th August 2009, 2:29PM BST.

Tim RingsdoreA MAJOR reason behind Wave’s purchase of Newtel Guernsey was its strength in the e-gaming and e-commerce markets, Wave’s managing director said.

Tim Ringsdore (pictured) discussed the deal yesterday and assured Newtel customers that it would be ‘business as usual’ for the management of their accounts.

Newtel was the second largest provider of hosting facilities for the e-commerce and e-gaming markets, which have seen rapid growth in Guernsey during the last few years.

‘The data hosting centres were quite a large part of the deal,’ Mr Ringsdore said. ‘They primarily support e-gaming and e-commerce clients and that’s an area of the business that is still growing.

‘We have already committed to a multi-million pound investment to develop one of the centres. The e-gaming clients use a lot of bandwidth and they require reliable and resilient connectivity and that is what we can provide.’

Newtel was also the second biggest provider of broadband in the island – a position Wave now inherits.

‘We have grown our market share,’ Mr Ringsdore said. ‘We will have about 25% of the market share with the extra Newtel customers.’

He said there were currently no plans to change any of the services Newtel customers received.


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  1. 1
    Paul Le P

    Any chance of decent broadband speeds then?

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  2. 2
    Student Jim

    As CW still own the lines (after the “purchase” of Guernsey Telecom) and it is them who set the wholesale ADSL speeds, I doubt anything will change.

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  3. 3
    Chris L

    I’m returning to Guernsey next week. Looking forward to 2 Mb broadband. Certainly a step from my 50Mb £35/month connection. Still the mobile companies must be able to offer a good deal. LMAO.

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  4. 4
    Dean

    I tested my ‘up to 2mb’ line this morning and it wasn’t even that, at a non peak time!

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  5. 5
    Student Jim

    Peak time or not your line might not be able to reach 2megabit (not megabyte), check what speed your router is syncing at.

    Even if you do get synced at 2megabit it can be hard to get full throughput because it depends on all kinds of other factors.

    Up to 2megabit, welcome to the world of marketing speak.

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  6. 6
    Ted

    Over the last few days I haven’t even been able to get 1 Mb/s download. I believe the average speed in UK is around 5 Mb/s download and their average upload speed is close to my download speed.

    I think these poor figures for Guernsey are more the consequence of lack of competition rather than any technical reason.

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  7. 7
    Paul Le P

    You’re quite right Student Jim….my comment was seriously tongue in cheek! :)

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  8. 8
    Chris L

    With the amount of fibre into the Channel Island the only thing stopping decent speeds is fat cats and that huge role of red tape over there in the corner.

    It is possible to get 2Mb in the UK for free with other services and with 16Mb becoming the norm Guernsey is still behind the times. That is no surprise though.

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  9. 9
    Student Jim

    Because all that fibre is going right to the doorstep, right?

    Oh wait, the local loop is still the old creaky copper circuit that on a good day (assuming you are close enough to the exchange) might be capable of up to 8meg service (which you can get at a price) but most of the time will struggle to get 2 in the higher parishes because CW have had no pressure to spend any money on upgrading it.

    I believe things are slowly improving but we are a long way off 24meg+ service as per other parts of the world. However should some operator with a radio license start to look at alternative delivery technology that would be grand.

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  10. 10
    Chris L

    Why upgrade the old copper when you can screw the people of Guernsey for £300/year on the old system. Broadband is not that important anyway. You don’t need 2Mb lines. There is nothing wrong with a trusty 28k modem.

    Sarcasm aside Guernsey really needs to put some investment into a decent communication infrastructure and a reasonable price. £80/month for up to 8mb is a joke. I know it’s cable but here in the UK I can get 50Mb for £35. Do you feel ripped off?

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  11. 11
    Ted

    I’d like to know where in the UK you can get a speed of 50Mb/s for £35 a month.

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  12. 12
    Chris L

    Virgin media 50Mb with phone line (+£11). £50 without phone line.

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  13. 13
    Ted

    I’ve just been looking at the Virgin website and their prices and speeds make Guernsey ISPs seem out of the ark.

    Regarding their 50Mbs offer, Virgin don’t make it clear how extensive is their coverage. I tried three UK postcodes for places I know, all large towns, but 50 Mbs was not available. Is this speed only for the privileged few in the biggest cities?

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  14. 14
    Chris

    What is the OUR doing about forcing C&W to offer more speed like the UK?
    It seems John Curran at the OUR is more interested in screwing up another utility, names Guernsey Post…

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  15. 15
    Chris L

    @Ted

    Virgin cover probably about 50% of the UK. The 50Mb rollout may not have completed in all areas yet.

    I was on the outskirts of Plymouth but still had the 50Mb package.

    The trouble is if you have never had good broadband you will never know what you are missing. Guernsey broadband is a joke.

    Chris you are correct OUR should be doing something. Where I am in Guernsey the BB is rubbish. I might as well use a 56kbps modem at some times of the day.

    If you all are tired of poor broadband then say something. If the people of Guernsey sit there and take it then nothing will be done.

    Rant over. Sorry.

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  16. 16
    old guernsey man

    dont go to south korea then….your mind will pop at the speeds and cost of their BB…how about 1000Mb for £10 a month…

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  17. 17
    Chris

    Why not an online petition to the OUR to do something about the speeds?
    I see Curran is kicking off about so called illegal downloads. He’s obviously looking at the internet, so why not the speed? Note to the GP editor – please start a campaign for a fair speed at a fair price.
    Chris

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  18. 18
    James Martel

    Having seen it first hand I would say that unfortunately some very narrow minded (but highly vocal) local people staunchly stand in the way of any kind of change or progression.

    Just look at how badly our mobile networks have suffered from not being able to add additional masts. Airtel is unusable, Wave have coverage issues in parts of the island that made them unusable for me and C&W have only just got a 3G license. we don’t even have a local HSDPA capable service.

    If we don’t start investing in our communications infrastructure soon as an island (which is also a large financial center relying on communications) then we are going to lose some major industry, jobs and money in our economy as a whole.

    It’s time the infrastructure monopoly was broken.

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  19. 19
    Toby

    Has anyone any idea how much it would cost to overhaul the network to cope with higher speeds ? Or how much it would cost ?

    How many roads would have to be dug up ?

    And how long that would take ? ( given the embargo on non essential roadworks following resufacing ? )

    If you want my opinion it’s all the Victorian’s fault …… they should have had the sense to install utility tunnels island wide when they had the chance …. along with a comprehensive sewerage system …. and huge car parks and access roads for all the schools would have been nice too …… not to mention a couple of underground multi storey car parks in town … talk about short sighted ……

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  20. 20
    Ted

    I seem to remember that Guernsey was very early in installing fibre optic cables and wasn’t “system X” at the cutting edge of technology in its time. Of course, that was when Guernsey Telecoms was providing the local service and making a profit for the taxpayer.

    What has happened to push our telecom services so far down the league table?

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  21. 21
    Chris L

    System X is about 20 years old but is very reliable. It was fine when it was installed but that was before the Internet.

    I believe 21CN is used by BT but doesn’t cover the UK fully yet. If C&W installed this system then broadband would still be limited to ADSL2+/24Mbps (yes it’s better than what they currently have). HDTV takes about between 8-20Mbps per channel depending on the CODEC used.

    The best solution would be to install fibre to the home which would put a lot of future proofing into the system. It would also allow the transmission of HDTV. The downside to this is that it would cost a lot of money to install.

    It’s not going to happen anytime soon.

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