Guernsey Post blames OUR for half-million revenue loss

Thursday 30th September 2010, 2:29PM BST.

Post OfficeMISTAKES in setting postal charges by consumer watchdog the Office of Utilities Regulation cost Guernsey Post half-a-million pounds, it has been claimed.

But the OUR said it could not verify the basis of the claim made in Guernsey Post’s annual report, which says that simple errors had cost £500,000 in lost revenue.

Guernsey Post commercial director David Blake explained that one of the mistakes had been the result of a difference in tariff limits between what Guernsey could charge for posting large letters and the price in the UK charged by Royal Mail.

Some letters posted under Guernsey’s sizing rules were classed as parcels by the Royal Mail – even though Guernsey Post hadn’t charged its customers parcel rates. That meant Guernsey was losing money on a lot of the larger post it handled.

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  1. 1
    Ormerman

    So in essence

    Guernsey Post are upset because they could have gotten away with charging the public more……

    Nice…

    But lets not let that potential faux par get in the way of the pathetic battle with the OUR!

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  2. 2
    Ray

    Ormerman

    They were hardly looking to rip off the public if they were just wanting to charge an amount equal to the price they themselves were being charged by Royal Mail

    There would not have been a battle with the OUR if that pointless empire building organization hadn’t been invented

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  3. 3
    Greg Gregson

    The OUR is not needed in our small community, they’ve already ruined a few local businesses, and the man in charge isn’t even our own.

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  4. 4
    DA666

    Omerman, you are obviously quite blinkered on this one.
    The news article clearly explains Guernsey Post lost revenue because it has had to pay Royal Mail
    (for example, these are not real figures) £2 to handle an item when Guernsey Posts Tariffs set by the OUR only allowed them to charge £1.50 for the same item. Quite easy to understand that Guernsey Post will lose money while this situation exists.
    If you were in business would sell something for £1.50 when you have to buy it for £2…don’t think so.
    Also, the “Battle” with the OUR, if you mean the court case was brought about by the fact that the States in their infinite wisdom created a system where the only way to challenge a decision made by the OUR is to take it to the Royal Court, much in the same way as you or I would have to do if we dissagreed with a planning decision regarding our property.
    I suspect once again there is an element of sensationalist reporting by the Guernsey Press here, Some reporter having dug a statement of fact from the GPL annual report and turned it into an attention grabbing headline.

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  5. 5
    Jack

    i find the timing of this article quite strange? this is old news isnt it- is Digs just stirring?
    i want to know why mr steele really left post

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  6. 6
    Ormerman

    Dress it up whatever way you want.

    But the essence is that Guernsey Post is down on revenue because it doesnt charge the public enough.

    No blinkers here, but it would be nice to think that a guernsey institution would be promoting the fact that they have given the Guernsey people a discount, rather than bleating that they undercharged us and using this as another ploy in their tet a tet with the OUR.

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  7. 7
    Stephen John

    If Guernsey Post are correct and that OUR had made a mistake why didn’t Guernsey Post go to OUR and have the mistake rectified?

    Or were relations so bad that this simple expedient could not take place?

    Or is this just PR stirring by GPost?

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