A new look for Smith Street branch

Wednesday 13th April 2011, 2:30PM BST.

Lloyds TSB senior island manager Ian Hardman, left, with business development manager Craig Duquemin at the revamped branch. (Picture by Peter Frankland, 1122287)

CUSTOMERS using Lloyds TSB’s Smith Street branch have been experiencing a new look and feel after an extensive refurbishment of the bank.

The work, which began in mid-January, was completed at the end of last month.

Despite the disruption the bank closed for only two working days during that period and disabled access remained unaffected.

Changes include the enquiries counter moving from the lower floor to the bank’s mezzanine floor, opposite the cashiers, while the downstairs reception area has been transformed into a premier banking area with interview rooms.