Broadband prices too dear, one operator says
Saturday 26th November 2011, 2:29PM GMT.
BROADBAND prices are too high for islanders and local businesses, one of Guernsey’s telecom companies has said.
The Office of Utility Regulation and the Jersey Competition Regulatory Authority – operating together as the Channel Islands Regulatory and Competition Authorities – have started a formal process aimed at providing telecom customers with alternatives to their current fixed-line service providers.
They have identified a number of options for increasing choice in the fixed market.
Airtel-Vodafone vice-president Ian Campbell (pictured) backed the proposal, but stressed the need to ensure reasonable margins were in place.
Along with Airtel-Vodafone, Wave Telecom and Sure were unanimous in supporting the plans.
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Would be nice, as long as Broadband stays unlimited as it is. People are being misled in the UK’s pricing.
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Not quite correct about being misled. I know my allowance for the month, I get a warning at around 75% that I am approaching my monthly limit, I am also provided with facilty to monitor my usage for the current and previous months.
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Yes prices are to dear. And the service connection and speed I receive here in the Forest is a joke!!
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Have to agree with Mark about speed! Just a coincidence every time increased mine goes down?
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Yep, I have spoken to both Wave (my isp) and C&W about this problem of poor connections and speed, every time they “double” the connecton speed. I would happily settle for 1 meg and a connection that never drops out (for now) but its like talking to a brick wall. They just are too blinkered. In fact Wave will not even reply to my correspondence now. If we all ran our business’s like these two broadband providers I for one would be out of business!!!
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Would prefer them to sort out the postal debacle, reduce my monthly gas bill down from over a hundred pound, stop me getting ripped off for electricity before they save me a couple of quid for broadband. Woopi doo.
If your going to do anything then ask them to invest more to increase speed reliability and service. Reduced price will mean a poorer service.
Competition is good and healthy and has worked in telecoms.
Whee is the competition for gas and electricity?
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I appreciate your comment however, this thread is about the broadband service. When one comes up about gas and electric prices get stuck in !
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Point was better service speed and reliability.
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You can get unlimited 16Mb Broadband for £18 pounds a month, which seems not bad to me – unfortunately of course its not 16Mb, it still may not even hit the 8Mb it was supposed to be previously (not to mention the router stopping for no reason – that still happens). Leave the price as it is and fix the infrastructure first!
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I spent around a year calling sure about once maybe twice a month to tell them my broadband keeps cutting out. They tell me its one of the filters or my router. Well they have all been changed (several times) and when i phone them they simply say ‘reboot’.
I have actually given up phoning them now. There is just no point. I would relish more competition. Because with competition comes customer satisfaction.
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Yes the problem at the moment is the competition has to go through some else’s network and has no control over the ‘wire’. My research shows the re-boot problem is common, so there must be a lot of faulty routers and filters out there. A more scientific approach to testing your issue is required by the supplier – or maybe they should admit the issue and why it happens. They can test your line over the phone – but they can also tell you the apparent line length which can be an issue.
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Glad I’m not the only one. I’m on my third router, my sky box is un-plugged and so is the land line, and still we hang every 10-20 minutes. And neither unable & useless or Dave telecom are bothered, they just keep taking our money. My son gets 20meg all his land line calls and tv for £18 a month in Bournemouth. He’s been away 3 years with 3 different providers and has never had a break in connection! Go figure????
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You’d have thought Cable and Wireless would have a moral obligation to provide us with a good service. If it hadn’t have been for our inept government gifting them a business worth a hundred million for nothing they would have gone out of business.
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I want sky broadband or at least the option to choose…
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I get 3.97mb on average – it never reaches 4mb but doesn’t dip below 3.5. That is about enough to watch BBC Iplayer or Youtube videos on the whole. Compared to UK prices it is expensive, but I get a truly limitless amount to download (no 5Gb per month etc.) with no small print. So if I decide to watch 5 episodes of Doctor Who on the bounce then I can still use the internet for the rest of the month. Also there is a good selection of free films on Youtube to flick through – again no limit. I cannot remember the last time my connection hung (and no I don’t work for any telecoms company!). So controversially I am not too upset about £25 per month as long as it all works. By the way that is over 2 hours wages for me, so I’m not a highly paid spod either. Improving the infrastructure across the island is more important methinks.
Cue the flaming…..
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