Comments on: Taxman says sorry over wrongly sent reminders http://www.thisisguernsey.com/news/2012/12/31/taxman-says-sorry-over-wrongly-sent-reminders/ Guernsey News, Sport, Community & Lifestyle Sun, 19 May 2013 12:12:24 +0100 hourly 1 http://wordpress.org/?v=3.0.4 By: PB FALLA http://www.thisisguernsey.com/news/2012/12/31/taxman-says-sorry-over-wrongly-sent-reminders/#comment-223455 PB FALLA Mon, 07 Jan 2013 09:56:31 +0000 http://www.thisisguernsey.com/?p=165620#comment-223455 Its time to get rid of r gray Bring Back Ken Its time to get rid of r gray

Bring Back Ken

Report abuse

]]> By: Island Wide Voting http://www.thisisguernsey.com/news/2012/12/31/taxman-says-sorry-over-wrongly-sent-reminders/#comment-222669 Island Wide Voting Sat, 05 Jan 2013 09:50:44 +0000 http://www.thisisguernsey.com/?p=165620#comment-222669 Only by total dimwits Only by total dimwits

Report abuse

]]> By: Guernsey Girl http://www.thisisguernsey.com/news/2012/12/31/taxman-says-sorry-over-wrongly-sent-reminders/#comment-222530 Guernsey Girl Fri, 04 Jan 2013 21:33:28 +0000 http://www.thisisguernsey.com/?p=165620#comment-222530 Island Wide Voting, That comment could be construed as xenophobic Island Wide Voting,

That comment could be construed as xenophobic

Report abuse

]]> By: valeite http://www.thisisguernsey.com/news/2012/12/31/taxman-says-sorry-over-wrongly-sent-reminders/#comment-222507 valeite Fri, 04 Jan 2013 19:53:48 +0000 http://www.thisisguernsey.com/?p=165620#comment-222507 Oh please come on,efficiency and the law are two different things,I worked at the tax office for many years and was called all names under the sun, but I always said I do not make the laws, I am only doing my job, dont blame the staff at the social security for the inefficiencies in the law it is hardly their fault, they are trying to earn a living like everyone else. And no I have no gold plated pension. Oh please come on,efficiency and the law are two different things,I worked at the tax office for many years and was called all names under the sun, but I always said I do not make the laws, I am only doing my job, dont blame the staff at the social security for the inefficiencies in the law it is hardly their fault, they are trying to earn a living like everyone else. And no I have no gold plated pension.

Report abuse

]]> By: BLH http://www.thisisguernsey.com/news/2012/12/31/taxman-says-sorry-over-wrongly-sent-reminders/#comment-222465 BLH Fri, 04 Jan 2013 17:02:46 +0000 http://www.thisisguernsey.com/?p=165620#comment-222465 Try writing them a letter stating that you will charge interest on the money they are holding if its not paid within seven days and then if they dont pay for a while try sending them a bill and see what they say, you have a right to expect your money back in a reasonable time Try writing them a letter stating that you will charge interest on the money they are holding if its not paid within seven days and then if they dont pay for a while try sending them a bill and see what they say, you have a right to expect your money back in a reasonable time

Report abuse

]]> By: Michael R http://www.thisisguernsey.com/news/2012/12/31/taxman-says-sorry-over-wrongly-sent-reminders/#comment-222106 Michael R Thu, 03 Jan 2013 21:48:42 +0000 http://www.thisisguernsey.com/?p=165620#comment-222106 Income Tax may be getting a few things wrong but they are paragons of virtue and efficiency compared with Social Security. Just ask anybody who is self-employed. Suggestions that the two departments merge just doesn't bear thinking about. The finance moaners really would have something to complain about then. Income Tax may be getting a few things wrong but they are paragons of virtue and efficiency compared with Social Security.

Just ask anybody who is self-employed.

Suggestions that the two departments merge just doesn’t bear thinking about. The finance moaners really would have something to complain about then.

Report abuse

]]> By: Island Wide Voting http://www.thisisguernsey.com/news/2012/12/31/taxman-says-sorry-over-wrongly-sent-reminders/#comment-221928 Island Wide Voting Thu, 03 Jan 2013 14:22:54 +0000 http://www.thisisguernsey.com/?p=165620#comment-221928 Rob Gray has been here for at least 25 years so surely he is at least 10% local by now ? Rob Gray has been here for at least 25 years so surely he is at least 10% local by now ?

Report abuse

]]> By: Guernsey Girl http://www.thisisguernsey.com/news/2012/12/31/taxman-says-sorry-over-wrongly-sent-reminders/#comment-221908 Guernsey Girl Thu, 03 Jan 2013 13:39:40 +0000 http://www.thisisguernsey.com/?p=165620#comment-221908 Here here! Well said Ex Tax Man. Here here! Well said Ex Tax Man.

Report abuse

]]> By: Phil http://www.thisisguernsey.com/news/2012/12/31/taxman-says-sorry-over-wrongly-sent-reminders/#comment-221822 Phil Thu, 03 Jan 2013 09:49:54 +0000 http://www.thisisguernsey.com/?p=165620#comment-221822 "Massive spending cuts across all public sectors"?? I nearly fell off my chair at that particular beauty!! “Massive spending cuts across all public sectors”??

I nearly fell off my chair at that particular beauty!!

Report abuse

]]> By: Dani http://www.thisisguernsey.com/news/2012/12/31/taxman-says-sorry-over-wrongly-sent-reminders/#comment-221818 Dani Thu, 03 Jan 2013 09:40:50 +0000 http://www.thisisguernsey.com/?p=165620#comment-221818 Not everyone is comfortable doing that/computer literate. It is a good thing to point out though. Not everyone is comfortable doing that/computer literate. It is a good thing to point out though.

Report abuse

]]> By: Ex Tax Man http://www.thisisguernsey.com/news/2012/12/31/taxman-says-sorry-over-wrongly-sent-reminders/#comment-221771 Ex Tax Man Thu, 03 Jan 2013 04:55:57 +0000 http://www.thisisguernsey.com/?p=165620#comment-221771 When Ken Forman retired as Administrator six years ago the Tax Office became a Treasury and Resources department and as a result they cut the budget of the department which resulted in staff not being replaced and having no budget for succession planning to replace those staff that were due to retire. As in any industry if you have a smaller budget to work with and less staff but the workload stays the same the service you provide will suffer. I have recently spoken to a few ex colleages and they assure me that Rob Gray is doing a great job with the budget and resources he has been given. I do not envy any states department in this time of crisis and people need to realise with the budget cuts the services provided will not be to the standard they have been in the past. When Ken Forman retired as Administrator six years ago the Tax Office became a Treasury and Resources department and as a result they cut the budget of the department which resulted in staff not being replaced and having no budget for succession planning to replace those staff that were due to retire. As in any industry if you have a smaller budget to work with and less staff but the workload stays the same the service you provide will suffer.

I have recently spoken to a few ex colleages and they assure me that Rob Gray is doing a great job with the budget and resources he has been given.

I do not envy any states department in this time of crisis and people need to realise with the budget cuts the services provided will not be to the standard they have been in the past.

Report abuse

]]> By: GM http://www.thisisguernsey.com/news/2012/12/31/taxman-says-sorry-over-wrongly-sent-reminders/#comment-221716 GM Wed, 02 Jan 2013 23:11:22 +0000 http://www.thisisguernsey.com/?p=165620#comment-221716 Gay Again, maybe not, but what is being done to address the problems other than not answering the phone for so many hours a week and sending out misguided letters which result in a public apology? We are taxpayers for heaven's sake - we shouldn't be paying for inept public services which fall well short of an acceptable standard by any benchmark. As usual, we get the "but they're doing their best" response, but if the management at the top levels is not up to it, then it won't get resolved. Gay

Again, maybe not, but what is being done to address the problems other than not answering the phone for so many hours a week and sending out misguided letters which result in a public apology?

We are taxpayers for heaven’s sake – we shouldn’t be paying for inept public services which fall well short of an acceptable standard by any benchmark.

As usual, we get the “but they’re doing their best” response, but if the management at the top levels is not up to it, then it won’t get resolved.

Report abuse

]]> By: Gsy http://www.thisisguernsey.com/news/2012/12/31/taxman-says-sorry-over-wrongly-sent-reminders/#comment-221665 Gsy Wed, 02 Jan 2013 20:48:31 +0000 http://www.thisisguernsey.com/?p=165620#comment-221665 It is a recession and there have been massive spending cuts across all public sectors so it is inevitable that there will be a level of disorder as services have to adjust to massive staff cuts. There is an element of fighting a losing battle and I don't think that becoming personal is beneficial It is a recession and there have been massive spending cuts across all public sectors so it is inevitable that there will be a level of disorder as services have to adjust to massive staff cuts. There is an element of fighting a losing battle and I don’t think that becoming personal is beneficial

Report abuse

]]> By: GM http://www.thisisguernsey.com/news/2012/12/31/taxman-says-sorry-over-wrongly-sent-reminders/#comment-221518 GM Wed, 02 Jan 2013 16:08:01 +0000 http://www.thisisguernsey.com/?p=165620#comment-221518 Gsy Maybe not, but the proof of the pudding....just look at the disarray since the previous incumbent retired. How on earth has it got into this state? Gsy

Maybe not, but the proof of the pudding….just look at the disarray since the previous incumbent retired. How on earth has it got into this state?

Report abuse

]]> By: Mark http://www.thisisguernsey.com/news/2012/12/31/taxman-says-sorry-over-wrongly-sent-reminders/#comment-221502 Mark Wed, 02 Jan 2013 15:30:41 +0000 http://www.thisisguernsey.com/?p=165620#comment-221502 Just pay online? That's what I did. Just pay online? That’s what I did.

Report abuse

]]>