HSBC account closure leaves expat mystified
Saturday 26th January 2013, 3:00PM GMT.
A FORMER Guernsey resident has questioned HSBC’s customer loyalty after it told him his local accounts would be closed.
Malcolm Reynard, 75, who now lives in Beziers in France, has complained to the company after hearing on the radio that it was to close accounts for overseas customers.
He claimed he has been given contradictory information by the bank and the Guernsey Financial Services Commission.
‘It was like dealing with a stone wall all the way,’ he said about his talks with the Guernsey HSBC branch.
A spokesman for the company said HSBC plc in Guernsey said the cancellation of accounts of customers who were not residents of Guernsey was due to a change in local branch policy.