Passengers frustrated at lack of information
Tuesday 29th January 2013, 8:30AM GMT.
THE airport authority was criticised yesterday for a lack of information-sharing by early-morning passengers who saw their flights delayed by three hours.
Some 200 people were held up after an unsecured door on a Flybe aircraft on the stand sparked a security alert at about 6.30am.
The delay was progressively extended, although passengers were told no more than that it was a security alert.
One announcement said the runway was closed, while from the window of the cafeteria people saw light aircraft coming and going.
Mike Smith, 67, was travelling to Southampton for medical care.
‘It’s typical Guernsey,’ he said. ‘There’s a lack of information and somebody must know how long the delay will be. A doesn’t know what B is doing and nobody seems to care.’
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