Patients back out-of-hours GP care
Tuesday 1st October 2013, 12:21PM BST.
Most patients support the idea of GPs providing out-of-hours care as a way of easing pressure on A&E, research suggests.
Seventy-six per cent believe GPs should offer more out-of hours support and only 47% are happy to seek advice online or via services such as NHS Direct , a poll of 1,000 people for KPMG found .
While a quarter of people do not mind how they are looked after, 64% say they want face-time with their GP if they are ill.
Almost a third (32%) are happy to see a nurse if this is appropriate but 74% believe problems arise because medical teams change too often.
Some 43% of people said patients need educating on reasons for going to A&E and 79% acknowledge that technology can improve care by allowing remote treatment.
Andrew Hine, UK head of health at KPMG, said: “Over the past 60 years we have all become used to building relationships with our GP as our chief carer, but with demand for health services ballooning, it is becoming increasingly clear that seeing the GP as our sole principal carer is unrealistic, and in many cases unnecessary.
“The pressure on our clinical community to deliver is growing and we need a radical approach to ensure that the needs of the patient are being met at the same time as ensuring doctors and nurses are able to meet demand.
“This workforce challenge is far from simple – it’s not just about the numbers of professionals needed, but also about how, when and where their skills are used.”